Company Info

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What is DiscountBowler.com's Return & Exchange policy?

1.) All products returned for a refund are subject to a restocking fee as follows:
  • Bowling shoes - $9.00
  • Roller bowling bags - $15.00 - $30.00 (depending on shipping costs)
  • Non roller bowling bags - $8.00
  • Gloves and accessories - $ 5.00
2.) All items sent back for an exchange will be charged the actual shipping cost upon return (No Service Fee). Once we receive your return or exchange, we will issue an invoice via email for all return and exchange fees, payable by credit card or PayPal.

3.) Returns and refunds are valid for 45 days from date of purchase.

4.) The invoice or a copy of it must be shipped with the return.

5.) Include complete instructions in the box.

6.) Include daytime phone number.

7.) Do NOT tape shoe boxes and use them as a shipping box, as the destruction of the box will make the return unacceptable.

8.) Ship in original box, if possible.

9.) Bowling shoes that have been bowled with are NOT eligible for return!

Send all returns to:

Alleycat Products
6375 Furnace Road
Ontario, NY 14519